Market moves

Good morning,

Well its Wednesday, half way through another week. I am now edging ever closer to the end of my contract. It is always strange that when the agreed terms of reference task is almost complete, the little associated tasks keep coming. I am now recruiting for my permanent replacement. I have attached a link to the role "Helpline Development Manager". Please let me know if this is of interest to you or anyone else you may know

http://www.turn2us.org.uk/media_centre/helpline_manager.aspx

Throughout my career both in permanent and interim roles, I have grown ever more amazed at a particular phenomenon. It is the effect Directors/board members/trustees have on the normal workforce. Why is it that when a board meeting is due, the world seems to go into meltdown. Normally sane and competent professional individuals regress to scared ten year olds waiting at the headmasters door. People who can normally communicate detailed and complex issues within thier area of expertise, suddenly become rabbits trapped in the headlights, at the prospect of having to present to the board. There are many thoughts I have on this subject, but most are common sense. so here goes

• These board members are only human
• They share your goal to deliver whats best for the business
• You are probably more expert in your specific field than most of them are. Thats why they employ you
• They really dont care what kind of biscuits they get

I have recently witnessed 5 members of staff dedicate almost a complete days work to cutting sandwiches, replacing used with clean glasses etc. The meeting agenda had 27 items. Priorities please!!!!!!!

I have now had my company advert published in CCF magazine and online on at

http://www.callcentre.co.uk/c/portal/layout?p_l_id=60455&categoryId=59537&categoryName=Call%20Centre%20Consultancy

I hope this will drive increased traffic to my website www.callen-cm.co.uk and in turn drive enquiries and business

Best

Dave